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Strategy and objectives


Innovation and international focus, customer oriented employees as well as our high quality expectations are our keys to success. 

Our main objectives are:

  • Excellent customer service
  • On-time and flexible order handling
  • Highest quality
  • Innovative spirit


Excellent customer service

We are in close contact with our customers...not only when looking at a map, but also with our thoughts. For us, direct customer contact means listening and finally offering perfect solutions that will suit customer needs.

Highly motivated and experienced employees are more than happy to assist you finding the proper solutions to your requirements.

Our international sales team guarantees fast response times and a straightforward communication, regardless whether you're located on the other side of the globe or just around the corner of our headquarter.


On-time and flexible order handling

Due to our organisational size, we can react quickly on changing customer demands. Also, we are very flexible in regards to special needs and requirements.

Additionally to our standard product portfolio ("müller" and "paladin" brands), we offer custom made products according to your specifications - from idea generation to final serial production. The exclusivity of your products will be guaranteed and is handled as strictly confidential.


Highest quality

Quality means for us not only a test result, but also the main objective during the whole production process.

Hugo Müller specializes in "switching, controlling and counting". Products such as the headphones from the very beginning of the companie's foundation are long gone.

On the contrary, the high standard of quality as well as the reliability of our products are major goals in our company's philosophy.

Complex mechanics have been one of the strengths in the area of Schwenningen, which explains why Hugo Müller products are well known for their precision and durability.


Innovational spirit

Our development has a great innovational spirit.

The continuous growth and expansion of our know how are investments in our future and success.

Taking responsibility, thinking like and understanding our customers are key characteristics of our development team members.

We want to focus on our core competencies, now and in the future.